Privacy Policy

Who we are and what this policy covers

TDH Investments is an Arizona real estate owner and operator based in Prescott. In this policy, “TDH,” “we,” “us,” and “our” refer to TDH Investments. This policy explains how we handle personal information collected through tdhaz.com and communications about this website, our properties, and our services.

It covers visitors, prospective buyers and renters, residents who contact us, and brokers or other people making inquiries. Rental applications, tenant screening, payments, leases, and transactions may involve separate services and additional privacy notices. Review the notice provided at the point where you use those services.

Information you give us

We collect information you choose to provide when you contact us. The information depends on your request:

• Contact details: your name, email address, and phone number. Our inquiry form asks for these details so we can respond.
• Inquiry details: your message, the property you are asking about, the language of your request, and your permission for us to contact you. You may also share showing preferences, property or market interests, or questions about rental or resident services.
• Correspondence: information you send by email, phone, or other direct communications, including follow-up details needed to handle your request.
• Subscription choices: if you request property updates, the contact information, interests, and communication preferences you give us. Entering information into an unavailable signup does not by itself create a subscription.

Information collected when you visit

Your browser sends technical information when it requests a page. Our hosting and delivery services may process your IP address, browser and device information, requested page, referring page, time of the request, and error or security information to deliver the website, diagnose problems, and protect it from misuse.

When you open a page, Google Analytics may receive information about page visits, device and browser characteristics, approximate location derived from network information, and interactions such as clicks on a phone link. Google Ads may receive device, cookie, page, and advertising interaction information. Property pages that show a map also load Google Maps, which may receive your IP address, browser, device, and map interactions. Google may associate information with other data it holds, subject to your Google settings and its policies. We do not intentionally include the contents of inquiry forms in these analytics events.

If you saved cookie choices on an earlier version of this site, your browser may still hold that record, and the site reads it so an earlier decision to decline analytics or advertising measurement keeps applying.

• How Google uses information from sites that use its services ↗

How we use information

We use information for purposes connected to your request and the operation of our business, including to:

• Answer questions about properties, availability, rentals, and resident services; communicate with you; and coordinate requested showings or next steps.
• Respond to requests for property documents, investment information, or broker cooperation, and provide updates you request.
• Deliver, maintain, secure, and troubleshoot the website; prevent misuse; and honor privacy choices saved in your browser.
• Understand website use and measure advertising activity.
• Maintain appropriate business records, meet legal obligations, address disputes, and protect the rights and safety of TDH, our visitors, and others.

When information is shared

Depending on the interaction, information may be disclosed to:

• People and providers supporting TDH: personnel handling your request and providers of website hosting, content delivery, email, communications, and business record services, as needed for their work.
• Google: Google Analytics, Google Ads, and Google Maps, as described in the Cookie Policy. Google's handling of information is also described in its privacy notices.
• People involved in a request or transaction: for example, a broker or other party you ask us to work with, where disclosure is needed to carry out your instructions or is otherwise authorized.
• Legal and professional recipients: advisers, authorities, or other parties when reasonably necessary to comply with law or legal process, investigate misuse, enforce agreements, or protect rights and safety.
• Business transaction participants: relevant parties in a proposed or completed merger, acquisition, financing, or transfer of business assets, subject to applicable legal requirements.

• Google Privacy Policy ↗

Cookies, analytics, and your choices

This site uses Google Analytics for website measurement, Google Ads for advertising measurement and, on some property pages, an embedded Google Map. These tools load when you open a page; the site does not show a cookie banner or an on-site cookie control.

You can limit them with Google's Analytics opt-out browser add-on, Google's ad settings, and your browser's controls for blocking or clearing cookies and site data. The Cookie Policy lists each tool and these options.

An earlier version of this site saved cookie choices in local storage under “tdh-consent-v1” in the browser you were using. The site no longer creates this record, but if your browser still holds one that declines Analytics or Marketing, the site continues to honor it. The record has no automatic expiration and does not carry over to another browser or device.

Blocking or turning off these tools prevents future collection in that browser. It does not recall information already sent to a provider or remove all previously stored cookies. You can delete cookies and site data through your browser, and contact us about information already collected.

Advertising tools can involve disclosure of online identifiers and activity for advertising purposes, which some privacy laws call “sharing” or targeted advertising. This site does not automatically change its behavior in response to Do Not Track or Global Privacy Control signals. Contact us to make a privacy request under a law that applies to you.

• Cookie Policy
• Google Analytics opt-out browser add-on ↗
• Google advertising controls ↗

Inquiries and marketing communications

Submitting an inquiry asks TDH to respond about that request. The contact permission on an inquiry form is not an agreement to receive unrelated marketing or automated promotional text messages. You can tell us your preferred way to be contacted or ask us to stop optional follow-up communications.

If you subscribe to marketing emails, use the unsubscribe option in the message or contact us to stop them. We may still need to send communications about an active request, lease, transaction, or legal obligation. A form that reports an error has not confirmed delivery; use the listed phone number or email address if you still need help.

How long information is kept

We retain personal information for as long as reasonably needed for the purposes described in this policy. The appropriate period depends on the nature of the information, whether your inquiry or relationship with us is ongoing, and applicable legal, accounting, recordkeeping, dispute, and security requirements.

A request to delete information may not remove records we need to retain for these reasons. Provider records and backup copies may also remain for their applicable retention cycles. Contact us if you need information about retention of a specific record or would like to request deletion. Browser storage is described separately in the cookies section above.

Your choices and privacy requests

You can contact us to ask about personal information you have shared with TDH, request access or a correction, ask for deletion, or change your communication preferences. Depending on where you live and which laws apply to TDH, you may have additional rights, such as receiving a copy of information, restricting or objecting to certain uses, or opting out of certain advertising disclosures.

Email or write to us using the details below. Describe your request and the email address or other contact details you used with TDH so we can locate the relevant information. We may need to verify your identity and, if someone is acting for you, their authority. Do not send an identity document or other sensitive information with your initial request.

We will review your request under the law that applies, explain any limits or reason we cannot fulfill it, and respond within the applicable timeframe. If you disagree with our response, contact us to request a further review. Where applicable law provides an appeal or complaint right, you may also use that process or contact the relevant regulator. We will not unlawfully discriminate against you for exercising a privacy right.

Security and sensitive information

We use reasonable safeguards appropriate to the information and services involved, but no method of internet transmission or storage can be guaranteed completely secure.

General website inquiry forms are not intended for payments, tenant screening, or identity verification. Do not include passwords, payment-card numbers, Social Security numbers, government identification documents, financial account details, or other sensitive information in these forms or an ordinary email. Contact TDH for the appropriate process if a transaction requires that information.

Rental portals and external services

Links may take you to property listings, rental or resident portals, social networks, or other services operated by third parties. Following a link is your choice; the destination may receive technical information when you visit and any information you submit there.

For example, AppFolio provides rental and resident services for property managers. If you use an AppFolio service for a TDH property, review the notice shown there and any additional notice from TDH. AppFolio may process information on a property manager's behalf as well as for purposes described in its own policy. This website policy does not replace the notices for applications, screening, payments, or resident accounts.

• AppFolio Privacy Policy ↗

Where information is processed

TDH operates in Arizona, United States. Information may be processed in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from the laws where you live. Contact us if you have questions about the handling of your information or protections required by applicable law.

Children's privacy

This website is intended for people seeking real estate, rental, and resident information and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the site. If you believe a child has provided information, please contact us so we can review the situation and take appropriate steps, including deletion where required.

Changes to this policy

We may update this policy as our website, services, practices, or legal requirements change. We will post the revised policy here and update the “Last updated” date. When required, we will give additional notice of material changes or request consent. Please review this page periodically for the current version.

Contact TDH about privacy

For a privacy question or request, contact TDH Investments using the details below. Include “Privacy request” in your email subject or correspondence to help us route it.